Sep
02
2008
OtterBox for iPhone 3G Defender Series is HERE!!!
Hello everyone! After much patience and waiting--we have finally opened ordering for the OtterBox for iPhone 3G Defender Series. The case will be available in Black/Black, Yellow/Black and White/White. For now, we only have Black in stock--the other colors will follow very shortly. As for all of the Armor Series questions, we regret to inform you that there will be no Armor Series made for the iPhone 3G. It was a hard decision, and we apologize in advance for any inconvenience this may cause. Remember, we will continue to make Armor Series cases for all iPOD MODELS--so keep your chins up! For all of your patience, please use the coupon code "IPHONE3GEMAIL" upon checkout for $5 off your order! This coupon code expires on Sunday, September 7th.



Posted by: OtterBox | October 30, 2008 at 09:27 AM
Thanks so much Matthew! We appreciate your support.
There are some different solutions that customers have come up with for the bubbles, but the one that really seems to work the best is before you put your iPhone in the case, rub your palm across the screen. It's the natural oils of the skin that keep the plastic from sticking to the screen of the iPhone. You want your hands to be clean but you don't want to wash your hands just before doing it. You can also try wiping it along your cheek to pick up the oils from your face. It sounds strange, but this seems to work the best!
Posted by: Matthew | October 29, 2008 at 09:56 PM
This case is without a doubt, the CASE OF ALL CASES! My wife has a Nokia N82 and is pretty bummed that Otterbox doesn't make a case for her phone :-(
The only issue I've had are the 'air/grease bubbles' that everyone has seemed to encouter. I purchased a crystal film like a few comments have suggested and unfortunately it didn't work. Does anyone know if the water and soap mixture would work on top of the cyrstal film? I'm a little weary about dabbing some soap and water on my phone, but would be willing to try if someone had any luck with it on top of the film.
Posted by: OtterBox | October 29, 2008 at 12:52 PM
Thanks for the suggestion David!
Posted by: David | October 29, 2008 at 12:35 PM
I just got my Defender in for my 3g and I gotta say I love it. For some reason, I just couldn't find the correct formula to the soap and water to end the oil spill problem. I thought about it another way. I took my microfiber towel and slightly, very very slightly dusted it with baby powder. I then wiped down the screen, and the cover, and WALA, no oil spill.
May want to pass on the baby powder if the soap and water isn't working for some.
Posted by: OtterBox | October 09, 2008 at 09:39 AM
Thank you to everyone for the recent comments in regards to our Armor™ Series. Again, after doing market research and comparing sales from the original iPhone Armor™ Series it did not make sense to continue the series for the iPhone 3G. The original iPhone Armor™ unfortunately wasn’t a popular case. People felt it was too bulky and that they didn’t need such extreme protection. We marketed it in the same, successful ways as our other Armor™ lines, however even those working in extreme industries or in the outdoors for example just didn’t like the case. Many customers actually ended up returning the case!!!
Our unwavering goal has always been to listen to customer feedback and over the years it has helped make our cases even better. However, reality is that the costs to design, tool molds, produce, test, finalize and officially launch a 3G Armor™ case would not be financially feasible or profitable. Because a majority of the feedback was negative we obviously redirected our focus, a standard yet vital tactic used not only by OtterBox but other successful companies across the board. Your comments are always appreciated and very important to us, but please note lots of time, research and consideration is put into every product. We want our cases to be successful and for our customers to love them however, for this particular device we’ve opted not to make an Armor™ case for the iPhone 3G. Thank you for understanding. -OtterBox
Posted by: Greg | October 05, 2008 at 06:55 PM
Oh no! I would buy two Armors right away.. I need a rugged watertight case for the iPhone! I'd need to take it onboard the boat, hiking etc.
maybe you'd consider your decision..
I used the PDA Armor for years and was more than happy with that one! And the iPhone 1st gen armor looked so promising.
a pity.
Posted by: OtterBox | September 26, 2008 at 10:51 AM
Thank you to everyone for the recent comments, suggestions and questions. Here are answers to all the recent posts:
JRL: We appreciate the compliments! As for removing the screen protector, we want to advise everyone that altering the case voids the warranty. You can read more about the warranty in our knowledge base http://www.otterbox.com/knowledge_base/. Regarding the silicone, it is designed to retain its form, however if you frequently remove the device it may stretch a bit over time. If you have problems with the silicone please let our customer service department know so they can get you a replacement.
Drew: Answered on Sept. 5th, please see the post below. Thanks!
Dennis Mendiola: Thanks for the suggestion!
C: The clip is a swivel style and can be adjusted to any angle, vertical or horizontal.
Scott McClintock: We are making the iPhone 3G case in four colors. It’s available now in black and coming soon in white, yellow/black and pink (which benefits the Avon Breast Cancer Crusade). We haven’t considered a ruby (red) or sapphire (blue), but we will definitely gage the popularity of colors based on sales and determine if additional colors might be introduced in the future.
Posted by: JRL | September 21, 2008 at 02:25 PM
I got my Defender 3G when it first came out and have been using it ever since.
No case like it ever -- such an improvement in handling and protection of my iPhone. I love the heft and the thickness. It even fits in my tight jeans pockets!
@Nick and others:
I just carefully removed the Otterbox's screen protector. The PocketPC WriteSHIELD that I have on it works fine and is much clearer than the stock screen. Also, it's completely adhered to it, and it's not like the Otterbox one provides any impact protection. (I use the holster for that.)
I wish I had the skill to lay down a clean bead of silicone to create a water-resistant gasket between the exoskeleton and the screen, in the resulting space. That would be a neat upgrade for the Defender, for those of us who use an adherent screen protector.
The only thing I've noticed is that the rubber outer skin seems to "stretch" a lot when I'm pulling it out of the holster -- the area above the Home button and to the right of the speaker and prox sensor port is starting to warp and pull away from the exoskeleton's frame.
We'll see whether the process continues with time.
Posted by: Drew | September 21, 2008 at 02:33 AM
We need a ARMOR case for the 3g, I know there is a market for them. I would order 5 today if they were available.
Posted by: Dennis Mendiola | September 20, 2008 at 12:31 PM
hey guys...for those wanting to get rid of the oil spill on your defender case completely and permanently, just get the Power Support Anti-Glare Screen protector for the iphone 3g. it works perfectly. and it actually makes your iphone look great and classy. the touchscreen sensitivity is not compromised at all even with two layers of protection: from the otterbox defender and the power support anti glare. this also gives you the liberty of pulling out your iphone for docking or something like that and still retaining some form of protection. hope this helps!
Posted by: C | September 19, 2008 at 08:28 PM
Does the Iphone 3g case clip lock in a horizontal position or just a vertical while wearing it on your belt. Thanks!
Posted by: Scott McClintock | September 18, 2008 at 02:44 PM
Have you considered a ruby or sapphire color for the 3G defender series?
Posted by: Mary the Otter | September 17, 2008 at 02:29 PM
To remove the "oil spill" look on your iPhone 3G's screen, follow these simple directions:
1) Fill a glass with about 10oz of water.
2) Put ONE DROP of dish soap into the water and stir.
3) Dip the tip of your finger into the water solution and then rub just a LITTLE on the screen of your device.
4) Place your OtterBox onto the device and smooth out the bubbles by GENTLY rubbing a credit card over the top of the screen.
If you follow these directions, you should completely get rid of the "oil spill". Some people have said that simply rubbing your finger on the inside of the screen membrane works as well. Doing this and then smoothing out the screen with a credit card is another option.
Posted by: Mike | September 17, 2008 at 12:50 PM
Had mine a week now and love it. Only issue is the thin membrane overlaying the iPhone face clings to it creating areas with air bubbles.
Posted by: Nick | September 14, 2008 at 11:03 PM
Hey John,
I am looking at purchasing the defender case for my iPhone 3g. I already have a nice anti glair screen protector and I was wondering if it is possible to remove the plastic screen cover that comes with the defender case? Other than the screen protector cover that comes with the case, I love the product. Thanks, Nick
Posted by: Mike | September 12, 2008 at 07:04 AM
Just received my case. Outstanding protection. Now that I know how to get the phone out of the holster the products exceeds all my expectations. I am placing another order for my wife's phone today. Good job, GREAT PRODUCT!
Posted by: Charles | September 12, 2008 at 04:14 AM
Just got my case, i am a frist timer for otterbox. i can't seam to get the oil spill as they are call of the front can you help me
Posted by: Mike | September 11, 2008 at 08:04 PM
Just got mine yesterday - love the look and feel. Only issue is the protective skin touching the surface of the iPhone creating bubbles. It's not a deal breaker but it's distracting. Any tips?
Posted by: John Badger | September 11, 2008 at 02:20 AM
Very cool product. Now you need to make a handlebar mount! This is not so people can talk on the phone while riding the bike, but so that cyclists can use the mapping feature, which is REALLY useful. This would basically allow us iPhone users to have the same functionality as the bike version of a Garmin GPS, only better!
Posted by: Mary the Otter | September 10, 2008 at 09:57 AM
Hello Everyone! I am back to answer more questions about the best protection available for your iPhone 3Gs...
Question 1) Does the Defender 3G case fit in the Defender series armband? Answer: YES! You can use the Defender Series Armband with your OtterBox for iPhone 3G Defender Series.
Question 2) Is there a trick to getting it out of the holster? It is held tight but you practically have to rip it out of the holster to get it out! Answer: YES, there is a trick. Put your thumb on the back of the holster, and your fingers on the back of the OtterBox. Push down with your thumb and pull up with your fingers, and voila! Also, remember that the fit will loosen up with time and usage. We made the fit very secure because we want your device to be safe and sound in the holster.
Question 3) $50 for a rubber case? What differentiates this from the $.99 ones on eBay? Answer: Hey, if you want a flimsy, cheap case with hardly any protection, you go ahead. The difference between a $.99 eBay case and an OtterBox Defender is the LAYERS. We have 3 layers of protection, and those cheap cases BARELY have 1 layer. Those "eBay cases" use cheap plastic that rips after a few uses--and they don't even protect your Touch Screen! We use strong, form-fitting Silicone that absorbs shock, and a patented membrane that protects the Touch Screen from scratches and dings. So--it's really up to you. We'll take the Pepsi challenge against those cheap cases on eBay ANY DAY. Also, do those cheap cases come with a revolutionary ClipStand holster? I don't think so.
Posted by: Burton Baine | September 10, 2008 at 09:32 AM
Didn't the iPhone come out months ago? And $50 for a rubber case? What differentiates this from the $.99 ones on eBay?
Posted by: Rich | September 10, 2008 at 12:37 AM
Receieved the 3g defender case today. Very Nice! Only question is the holster. Is there a trick to getting it out of the holster? It is held tight but you practically have to rip it out of the holster to get it out !
Posted by: SealWolf | September 08, 2008 at 09:16 PM
Does the Defender 3G case fit in the Defender series armband?
Posted by: Mary the Otter | September 05, 2008 at 04:06 PM
Hey Otters!
Well, the OtterBox for iPhone 3G Defender Series have been just FLYING out the door, which is very exciting. I would like to address some questions now:
1) Why not make an Armor Case for the iPhone 3G? Answer: We did extensive research and conducted surveys with our customers to come up with this decision. The fact is that not many people were interested in an Armor Series case, and the first Armor Series case wasn't a big performer, so we nixed it. We are sorry for any inconvenience this may have caused you--but the decision has been made NOT to manufacture an Armor Series case for the iPhone 3G.
2) When will the other colors be available? When they are available, will another coupon code be available? Answer: The other colors will be available before the month is out, and you will all know about it. As for the coupon code, subscribe to our newsletter and look for a special offer in your email inbox when the new colors are available!
3) Will the new OtterBox for iPhone Defender Series HOLSTER be able to hold the phone with the screen facing IN? Answer: YES! The new "ClipStand" holster was designed for both screen-in and screen-out orientations. You can also prop your phone up and watch it on plane rides with the revolutionary rotating clip. It works like an easel and we really think you all will enjoy it!
That is all for now Otters! Keep the questions coming and we'll keep the answers flowin'.
-Mary
Posted by: Han | September 04, 2008 at 10:12 PM
When will you actually have the white/white case? If it comes out, does it have the coupon like right now you're offering?
Thank you.